Sthandokuhle Properties(Pty) Ltd respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act, also known as POPIA. POPIA sets rules for how personal information should be collected, used, stored, and protected in South Africa.
Information We Collect
We may collect the following information when you make an enquiry or booking:
- Full name
- Contact number
- Email address
- Booking dates
- Number of guests
- Payment information
- Special requests
- Identification details, where required for booking/security purposes
How We Use Your Information
We use your information to:
- Process booking enquiries
- Confirm reservations
- Communicate with guests
- Process payments
- Manage check-in and check-out
- Improve our services
- Meet legal or security requirements
Sharing of Information
We do not sell your personal information.
We may share limited information with trusted service providers where necessary, such as payment providers, website hosting providers, booking systems, cleaning/management teams, or legal/regulatory authorities where required.
Data Security
We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.
Contact
For privacy-related queries, please contact:
Email: admin@sthandokuhleproperties.co.za